Association of Mental Health Providers

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Job Description and Personal Specification

The Administration Officer plays a central role in all of The Association’s activities and is responsible for supporting the Chief Executive and the wider team.  

Association of Mental Health Providers is the leading representative body for voluntary and community sector mental health organisations in England and Wales, representing the full spectrum and diversity of third sector service providers, with a significant reach of over 5 million people affected by a mental health condition. 

This is a great opportunity to use your administrative skills to assist with our work on policy development, programme coordination, and membership engagement. 

You’ll be working in a busy environment where the work is varied, so you’ll need to be flexible and have a proactive approach to problem-solving with good organisational and excellent IT skills. You’ll be the first point of contact for people who need help with a wide range of tasks and will support with admin tasks like assisting with the organisation of meetings/events, coordinating a variety of project work, diary management, and minute-taking. 

If you enjoy providing admin and project support in a fast-paced environment and have excellent communication skills, we look forward to hearing from you. 

Job Title – Administration Officer 

Hours – Part-time (4 days per week) 

Location – Home-based for the foreseeable future (London-based normally) - Applicants based in England only.  

Leave - 25 days annual leave and 8 public holidays (pro-rata) 

Salary - £25,000 (+pension contribution) (pro-rata) 

This post will initially be funded for 12 months, with the potential of an extension. There will be a 2-month probationary period. 

Job Description 

  • General administrative and governance support e.g. diary management, organise meetings, set up event registration etc. 
  • Undertake preparation for meetings, take minutes and notes, and handle on post-meeting/event tasks e.g. pre-meet briefings, compiling and sharing papers, formatting documents, sharing recordings 
  • Manage all databases and ensure records are kept up to date e.g. members’ details, website user information, mailing lists 
  • Liaise with internal and external colleagues; respond to all enquiries and correspondence and provide support as necessary in a timely manner 
  • Keep the website updated as necessary and in line with branding guidelines 

Person Specification 

  • Knowledge of and experience in working in the voluntary and community sector; passionate about mental health policy and delivery 
  • Proven extensive administrative and project coordination experience (minimum 2 years) 
  • Experience of using MS Office including Teams, Zoom, WordPress, and other systems as necessary 
  • Track record of making efficiencies within administrative process and operations; demonstrable critical thinking to supportively challenge current systems/processes 
  • Experience of maintaining records in a concise and clear manner 
  • Professional and proactive, with a strong work ethic  
  • Attention to detail, with strong proof-reading, written, and verbal communication experience 
  • Ability to work collaboratively with the team and with external partners 
  • Organised approach to work, ability to work under own initiative and meet tight deadlines  

The duties and responsibilities outlined in this job profile are indicative of the role; however, they are not exhaustive and may be subject to change. In addition, you may be required to undertake other reasonable duties as directed by the senior management team. 

Please submit a CV and Cover Letter, clearly outlining how your experience matches the person specification and JD (no longer than one side of A4), to Dania by 9am, Monday 8 July. Interviews will take place week beginning 22 July (TBD). 

We would like the successful candidate to commence employment as soon as possible.  

We welcome applications from everyone; applicants from under-represented groups especially Black, Asian, and Minority Ethnic communities are actively encouraged to apply.  

We reserve the right to change the closing date without notice and depending on capacity, may only be able to respond to those proceeding to the interview stage of the recruitment process.