Association of Mental Health Providers

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Mental Health Concern

Address: Buttress House, 36 Brenkley Way, Seaton Burn Newcastle upon Tyne Tyne and Wear NE13 6DR

Telephone: 01912170377


Mental Health Concern is part of Concern Group. Together with our sister organisation, Insight Healthcare, and with a range of other partners and projects, the Group is focused on our mission: to improve the mental health and wellbeing of the people we serve.                        

What we do

Mental Health Concern: provides a broad range of specialist mental health services which support people with complex mental health issues to live valued lives. Based in the North East of England and registered as a Charity since 1986, we support many people with a wide range of needs. Our services include:

  • 24-hour nurse-led services for adults with complex challenging needs and severe dementia
  • Supporting people to take their final steps away from specialist mental health services into stable accommodation, work, education, or training
  • Intensive long-term support for those who live with severe mental ill-health

We believe that our innovative approach to developing services, coupled with close partnerships with the people who use them, enables us to provide high quality care and support that help people move on in their lives. Our services are clinician-led, providing a range of person-centred support with a focus on recovery.

Insight Healthcare: provides talking therapies nationwide, predominantly as part of the IAPT (Improving Access to Psychological Therapies) programme. We are the largest not-for-profit provider of these services in England.

We provide help for a variety of common mental health issues, such as depression, anxiety, panic, trauma, bereavement, and phobias. Our therapists specialise in a range of therapies, including cognitive behavioural therapy, counselling, self-help, EMDR, and interpersonal therapies.

We also have over 15 years’ experience of providing Wellbeing at Work employee assistance programmes enabling employers to provide their staff with access to wellbeing support through a range of resources including a 24-hour helpline, sessional counselling and legal and financial advice.

A values-based organisation

We work to a strong set of organisational values that are central to what we do.   We value:

  • compassion and hopefulness
  • being open and friendly
  • inclusivity and fairness
  • experience and expertise
  • hard work, creativity and innovation
  • going the extra mile with people to achieve the right outcomes

We are also guided by the things that people have told us are important to them. We have found that the following aspirations are reasonable expectations for any of us to have in life, regardless of whether we are experiencing mental ill-health or not.

Those aspirations are to:

  • develop a sense of meaning and purpose in life
  • improve personal relationships and social networks
  • promote hope and self-esteem
  • develop independence, choice and control
  • feel in touch with local communities, and be active citizens
  • increase the stability and consistency in life

General enquiries: